Hydra Charging (Karunakaran Motors Private Limited)! (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application, Hydra Charging (the “Application”). By using the Application, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue your use of the Application immediately.
We may update this Privacy Policy at any time for any reason. Any changes will be reflected in the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed. Continued use of the Application following the posting of changes constitutes your acceptance of the updated Privacy Policy.
We collect various types of information to provide and improve our services:
Information you voluntarily provide, such as your name, email address, and interactions within the Application, including comments, messages, and feedback. Be aware that data shared in public areas of the Application may be visible to others.
Automatically collected information, including interactions with the Application, location data, and server log files.
With your permission, we may collect real-time location data to provide location-based services. You can manage location permissions in your device settings.
We may request access to features on your mobile device (e.g., Bluetooth). You can modify permissions via your device settings.
This includes details such as device ID, model, manufacturer, operating system, and location data.
With your consent, we may send push notifications. These can be disabled through your device settings.
Your information enables us to enhance your experience with the Application. Specifically, we use it to:
We may disclose your information in the following circumstances:
To comply with legal requirements or protect the rights, property, and safety of others.
To vendors performing services such as payment processing, analytics, and email delivery.
With your consent, we may share information for promotional purposes.
In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Content shared in public forums may be visible and accessible to all users.
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences in your browser settings.
We partner with third-party vendors like Google Analytics to analyze Application usage. You can opt out of tracking through tools such as the Network Advertising Initiative Opt-Out Tool.
Begin your EV charging journey by downloading the Hydra Charging App from the Apple Store or Google Play. Install, register, and get started effortlessly!
Locate chargers conveniently along your route. The app provides live status updates for each charger, ensuring availability when you arrive.
At the charging station, connect the plug securely to your vehicle. It's as simple as plug-and-play!
Open the Hydra Charging App, scan the QR code on the charger, and press the “Start” icon to initiate the charging session.
Ensure your wallet has sufficient balance. Recharge your wallet easily using debit/credit cards, bank transfers, UPI, or other payment methods.
3RD FLOOR, 1973-A, Trichy Road, Singanallur, Coimbatore, Tamil Nadu, 641005
+91 97870 12121
© 2025 Hydra Charging Network Private Limited (Formerly known as: Karunakaran Motors Private Limited). All Rights Reserved.
