Not all electric vehicles support DC fast charging. Compatibility depends on the EV’s charging port and battery technology. Check your vehicle’s specifications before using a DC fast charger.
Regular use of fast charging may affect battery health over time. Modern EVs are designed to handle fast charging, but avoid frequent full-capacity charges unless if you are going on a long-distance trip.
Charging time varies based on the battery size and charger output. AC chargers can take 3-20 hours, while DC fast chargers provide 80% charge in 20-60 minutes. Refer to your EV manual or charger specifications for exact timings.
Yes, you can! Our 16A, 3-pin charging stations are fully compatible with the chargers provided for your two-wheelers.
DC fast chargers are located along highways, urban areas, and rest stops, designed for quick top-ups during travel.
Use Hydra Charging’s mobile app or PlugShare to locate nearby stations. These platforms provide real-time updates on charger availability, speed, and pricing.
Update your company name and GST details in your profile (i.e., under personal details). From the next session onward, B2B tax invoices will be generated automatically.
The app is available on the App Store and Google Play. Click here to download.
Sign up by entering your mobile number and email. Complete OTP verification, then add your vehicle details to your profile.
Go to the wallet section in the app, enter the desired amount, and make a payment using UPI, credit/debit cards, net banking, or external wallets.
After charging, the session cost is debited from your wallet. Receipts and tax invoices are provided in-app and via email.
Use the app to check charger availability and tariffs, which may vary by time and location.
Enable location services, find a station on the map, select it, and tap “Navigate” to get directions.
Yes, multiple users can access one account and initiate multiple sessions simultaneously. The primary user can log out from all devices via OTP authorization.
Use the trip planner feature to map stations along your route by entering your start and destination points.
After connecting the charger, ensure sufficient wallet balance. Start charging via:
Yes, track progress, energy usage, speed, and duration in the app. Notifications alert you when charging is complete or if issues arise.
Order RFID keys via the app. They sync with your account for seamless charging sessions.
Access the “More” section to view or deactivate RFIDs linked to your profile.
Deactivate lost or damaged RFIDs via the app with OTP authorization. Order replacements as needed.
Request a refund via your registered email or mobile. Refunds are processed within 3-5 business days to the original payment source.
An EV charging station franchise lets individuals or businesses partner with an established provider to operate charging stations under their brand, with technology and support provided by the franchisor while the franchisee invests in infrastructure.
With a growing EV market, government incentives, sustainability goals, and proven business models, EV franchises offer a lucrative opportunity to join the green energy revolution.
Investment varies based on charger type and setup requirements; contact us at +91 76394 44444 for detailed packages.
Hydra Charging offers complete support, including site selection, equipment installation, training, marketing, and ongoing maintenance.
Revenue is generated through charging fees, partnerships, government incentives, and advertising opportunities at the stations.
Space depends on charger type: 250 sq. ft. for single-gun chargers and up to 600 sq. ft. for larger setups.
Permits vary by region but typically include land-use permission, safety certifications, and electricity connection approvals.
No prior experience is necessary; comprehensive training and support are provided.
It takes around two months for site selection, permitting, installation, and testing.
Costs include electricity, maintenance, software licensing, and marketing expenses.
Choose strategic locations, offer competitive pricing, provide amenities, and promote the station through apps and digital platforms.
Yes, with adequate parking and proper electrical infrastructure, residential installations are possible.
Both DC fast chargers for commercial use and AC chargers for residential and commercial use are included.
Most stations are automated, requiring minimal or no staffing, with remote monitoring via CCTV.
Payments are processed through digital wallets, RFID card readers, or prepaid memberships via the Hydra app.
Software enables station monitoring, payment management, customer updates, and remote troubleshooting.
Ideal locations include high-traffic areas like highways, malls, and office complexes near amenities.
Yes, integrating with cafes, retail stores, or car washes increases customer engagement and revenue.
Fleet partnerships offer volume-based pricing, chargers at depots, and cost-saving sustainability benefits.
Hydra leverages listing on EV apps, social media ads, Google Maps integration, and hosting promotional events.
Hydra offers remote monitoring, 24/7 technical support, and on-site maintenance for efficient issue resolution.
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